Frequently asked questions

No. Prices on the routes page are market averages; each listing owner sets their own route prices. You see the final price in the reply to your request.

The transfer fee is paid directly to the vehicle owner; the platform takes no payment from passengers. Agree the payment method (cash, bank transfer) with the owner before the trip.

Add your flight number to your request; the owner can track the flight. Waiting time and terms are set by the owner; we recommend agreeing them in advance.

Yes, if the listing shows the “Child seat” feature. State the child’s age in your request; the owner confirms a suitable seat.

Cancellation terms are agreed between you and the owner; if you change your plans, let them know as early as possible. Because the platform takes no payment from passengers, there is nothing to pay the platform when you cancel.

Opening an account is free, and the first month of publishing a listing is free. After that you continue with Vito Yayın (29,000 TL a year or 2,900 TL a month + VAT) or Vito Pro (59,000 TL a year or 5,900 TL a month + VAT). No commission is charged; if you do not pay, your listing is not deleted but set to passive.

Details and photos get a quick check before the listing goes live. If anything is missing we email you; we do not promise a fixed turnaround time.

Use photos of your own vehicle: recent, clear, exterior and interior. No catalogue images, watermarks or logos; you may blur the number plate if you wish. The Vito Yayın plan shows 5 photos per vehicle, the Vito Pro plan 15.

The Vito Yayın plan shows 10 routes per listing to passengers; the Vito Pro plan has no limit. You can still enter more: anything above the limit is not deleted, only hidden, and comes back when you move to Vito Pro. We recommend adding at least your airport routes.

Yes, with a single account you can open a separate listing for each vehicle. On the Vito Yayın plan you choose which single vehicle stays live; on the Vito Pro plan up to 3 listings stay live at the same time. Listings that are not live are not deleted, only hidden from passengers.

Vito Yayın covers 1 vehicle listing, 5 photos per vehicle and 10 route prices; your listing appears in the normal order. Vito Pro gives up to 3 listings, 15 photos per vehicle, unlimited routes, a YouTube video, top placement with the “Featured” badge on the listings page, a place in the home page showcase, a detailed monthly report and WhatsApp priority support. The full comparison is in the plan table on the “List your Vito” page.

By bank transfer (EFT). On the membership page you choose your plan and period (yearly or monthly); you are given an IBAN and a reference code of your own. Write only that code in the transfer description, then press “I have paid”. Your payment is usually checked and approved within 1 business day, and your listings stay live meanwhile. No card is stored, and VAT is added to the prices.

Your listing is not deleted, only set to passive and hidden from passengers. Once your payment is approved, the listing goes back live where it left off, with its photos, routes and statistics.

You lose nothing. If you move to Vito Pro, Pro starts immediately and your remaining Vito Yayın days are converted to Pro days at the ratio between the two prices and added to the end of your period. If you move to Vito Yayın, you stay on Pro until the end of the Vito Pro period you have paid for, and Vito Yayın starts when that period ends. Photos and routes above the limit are not deleted, only hidden from passengers.

Vito Pro listings are shown at the top with the “Featured” badge; Vito Yayın listings are shown below them. Each group is shuffled at random on every page load; no member holds a fixed position, so every listing gets equal visibility. No extra payment is taken for placement.